1. Shipping Policy Overview
At www.cosyhomegoods.com, we aim to provide fast and reliable shipping services for all our customers. This Shipping Policy outlines how your orders will be processed and delivered.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Orders placed after 3 PM EST on Fridays will be processed the following Monday.
- Notification: You’ll receive a confirmation email once your order has been processed and shipped.
3. Shipping Methods and Rates
We offer several shipping options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
Shipping rates vary based on the selected option and your delivery location. Free standard shipping is available for orders over $30.
4. Delivery Issues
- Tracking: A tracking number will be provided once your order has shipped, so you can monitor your delivery status.
- Missing Packages: If your package has not arrived, please contact our customer service team at [email protected] within 14 days so that we can assist you.
5. International Shipping
We currently ship to United States. International customers may be subject to customs fees or taxes, which are the responsibility of the recipient.